Customers across the Lagos metropolis are reporting widespread outages to their Swift 4G LTE service across the Lagos metropolis. Swift hasn’t yet explained why this is so and customers took to Twitter to lament their inability to use the service this morning.
The service outage reportedly started during last night’s rain and has not been restored to many areas. Swift has recently been dealing with a number of complaints from customers about their “4G LTE” service which has reportedly slowed down significantly since launch. In spite of this, Swift seems to be the dominant consumer internet brand in the Lagos market. Could the launch of Smile Networks in Lagos may threaten that dominance in the face of these challenges? Time will tell.
Swift 4G has been out of service for hours… They shouldn’t just try it the monday morning o.
— Tochi Ani (@TochiAni) March 24, 2014
@SWIFT4Glte No signal this morning! I sent you a DM please check and revert!
— Bigtt76 (@bigtt76) March 24, 2014
— TolaDelMar (@tolasol) March 24, 2014
— Gossy Ukanwoke (@gossyomega) March 24, 2014
— Ifeanyi UDDIN (@IfeanyiUddin) March 24, 2014
@SWIFT4Glte No service on our device in Apapa. Any issues we shd know of? 165855. Can we depend on u guys?
— Paschal Amah (@ifebuche) March 24, 2014
— pystar (@pystar) March 24, 2014