We started with deep roots in the marine space, offshore vessels, rugged environments, and precision-focused clients. But when Starlink entered the picture, it was a whole new ball game. Different expectations. Different timelines. A new kind of customer. And with it, a new learning curve and a fresh opportunity.
We leaned into it. From understanding urban deployment challenges to serving customers in remote towns, we adapted, we learned, and we evolved. This is our story — from sea to land.
The first batch of Starlink kits arrived at Fieldbase, and nobody really knew what to expect. The tech team unpacked the equipment, powered it up, and pointed it north. Within seconds, the lights blinked green — and just like that, everything changed.
Turning Buzz Into Backbone
At first, Starlink was all buzz — the shiny new thing everyone wanted to experience. But while the market was captivated by the promise of high-speed satellite internet, our operations team knew that someone had to make it work.
Behind every successful installation came real-world complexity: navigating customs duties, managing logistics across Nigeria, and delivering on tight timelines — all while dealing with vastly different client types, from embassies and oilfield operators to rural NGOs and city homeowners.
Excitement alone couldn’t install a dish; execution did. So we built the systems that turned chaos into coordination. Workflows were refined, inventory optimized, and new processes designed on the fly. What began as isolated requests soon became repeatable operational models. The real work began where the hype ended — and that’s where Fieldbase Operations thrives.
The Engineers: Warriors Behind the Signal
Our engineers are more than team members — they’re field warriors. Out in the sun and rain, on rooftops and vessels, they are problem solvers, signal finders, and brand ambassadors all at once.
Every deployment requires precision, endurance, and quick thinking. Whether it’s aligning satellites in a storm or troubleshooting a failed link miles from urban support, these engineers make the impossible look routine. They don’t just install connectivity; they restore trust in technology.
Train 20: Building Capacity, Creating Opportunity
As demand surged, one truth became clear — there weren’t enough trained hands to meet it. That realization inspired Train 20, a Fieldbase initiative driven by our Managing Director’s vision to create a reliable network of certified Starlink engineers across Nigeria.
Together with the Head of Technical and HR teams, we identified promising young technicians, designed hands-on training programs, and equipped them with real-world tools and knowledge. Train 20 became more than a skills project — it became infrastructure. It created opportunity for Nigerians who might never have joined our payroll but now represent Fieldbase excellence in the field.
All Roads Lead to Deployment
Deployment is where everything comes together. It’s where planning meets action, and where logistics, coordination, and precision merge to deliver results.
Every project — whether in Lagos, Gombe, or Ghana, starts with one principle: control the moving parts. The operations team synchronizes pickups, deliveries, and installations across Nigeria, managing communication between clients, engineers, and support teams.
Today, Fieldbase manages operations across borders in Ghana, Abidjan, Sierra Leone, Vietnam, Angola, and Congo. Working across languages, time zones, and customs systems, we’ve built a rhythm that keeps the entire network running. Even complex L2 deployments, requiring higher precision and configuration, have become part of our everyday reality. Each one pushes us to refine our methods and improve.
Behind every installation is a person who woke up early, prepped their tools, and hit the road. It’s our job to make sure they have everything they need to succeed.
Beyond Borders: The Global Ops Mindset
In just a year, Fieldbase has gone from local integrator to regional operations leader. Our reach now extends across six countries, connecting homes, offices, and institutions with the same commitment to speed and reliability.
Over 300 installations completed.
More than 40 L2 deployments.
An average three-day turnaround from order to installation.
20+ trained engineers operating nationwide.
These are not just numbers — they are the milestones of a system that works. A system built on smart routing, real-time tracking, and intelligent inventory management. Every decision is designed to make connectivity faster, more predictable, and more human.
Lessons Along the Way
The journey has taught us valuable lessons. Over-communication is essential during complex deployments. Clients value transparency more than perfection, which is why our tracking app became a client favorite. Speed is good, but predictability is better.
Working with contractors means documenting everything, having a backup plan, and never assuming yesterday’s process will work tomorrow. Logistics will test your patience and sometimes your sleep. But owning mistakes, learning fast, and never repeating them — that’s how we’ve built trust and resilience.
What’s Next for Fieldbase
The next twelve months mark a new phase of evolution. Our roadmap includes:
- Regional warehousing to reduce client wait times.
- Advanced L2-focused engineer training.
- Automated deployment tracking and ticketing.
- Tighter inventory and fulfillment coordination.
- Streamlined partner onboarding.
- A 48-hour installation target across major cities.
- Full workflow automation for seamless order-to-deployment experience.
Each initiative brings us closer to one goal making Starlink activation across Africa as effortless as flipping a switch.
From Sea to Signal
Our Starlink journey started as a technical challenge and became a transformation story. From marine engineering to satellite systems, from offshore precision to rooftop installations — Fieldbase has redefined what it means to deliver connectivity at scale.Behind every dish, every blinking light, and every satisfied client stands a team that refused to give up. Because at Fieldbase, the signal is more than data it’s a promise kept. To learn more about Fieldbase, visit fbase.co.uk
