Managing your pension shouldn’t be a hassle in today’s fast-paced world – it should be as simple and convenient as possible. At Stanbic IBTC Pension Managers Limited, we understand the importance of easy access to your retirement funds. We have developed a suite of user-friendly self-service tools designed to empower you at every stage of your pension journey.
Meet your pension heroes: The self-service channels
Imagine planning a family trip abroad and need to urgently compile all your documents. Rather than wait in queue for long hours, log on to MyPension Portal to experience ease and convenience by updating your details, and request a reference letter – all from the comfort of your home. MyPension Portal is user-friendly, allowing you to manage your pension without the stress of unnecessary delays.
It gets even better with our Interactive Voice Response (IVR) system. For our customers who prefer responses on the go, the IVR is just a call away. Picture this: it is a Saturday morning, and you are sipping coffee while navigating your pension account on your phone realise you have a query about your contribution history, all you have to do is dial the IVR service to get bespoke responses in few seconds. It is like having a personal pension advisor at your fingertips!
Stay connected anytime, anywhere
In today’s digital age, staying informed about your financial future is vital. With our mobile app available on both Play Store and App Store, you can keep track of your account balance, contributions, and investments on the go. Imagine checking your phone during lunch break and seeing your pension funds grow. You can monitor the progress of your savings and celebrate milestones – all while you’re out and about!
Need assistance? We are here for you!
Feeling overwhelmed? Don’t hesitate to reach out for help. Simply text HELP to our short code 30388 and initiate a conversation with our support team, who are always ready to assist you with your inquiries.
Take control of your future
At Stanbic IBTC Pension Managers, we believe in empowering our customers to take charge of their retirement planning. With our comprehensive range of self-service tools, you can navigate your pension account confidently and easily.
So why wait? Embrace the convenience and take the first step towards a secure tomorrow. Whether it’s updating your details, tracking your investments, or seeking guidance, every tool you need is just a click, text, or call away. Let us make your pension experience seamless and effortless.
