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    Netcoins enhances compliance security, and customer support for Canadian investors

    Netcoins enhances compliance security, and customer support for Canadian investors
    Photo Courtesy of: Netcoins

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    Netcoins, a Canadian regulated crypto trading platform and subsidiary of BIGG Digital Assets Inc., announced a series of enhancements to its security, compliance, and customer service framework designed to reinforce its position as a reliable entry point to digital assets for Canadian investors. The company is registered as a crypto asset trading platform in Canada and emphasizes transparent pricing, robust operational controls, and disciplined risk management to support both new and experienced users.

    Netcoins operates in a market where regulatory expectations for crypto platforms have increased and where investors are more focused on asset safety and operational resilience. In response to this environment, it has continued to develop its compliance and security program while maintaining a straightforward trading experience through its web and mobile platforms.

    The company’s current framework includes registration with Canadian regulators, a compliance-focused operating model, and measures designed to safeguard client assets, including internal controls and regular external oversight. Netcoins has also completed a System and Organization Controls (SOC) 2 Type 1 audit, aligning its security and data handling practices with recognized standards used in financial services and technology.

    Fraser Matthews, president and chief executive officer of Netcoins, said the company’s approach is rooted in building long-term trust with its users. “Our mandate is to offer a platform that is easy to use yet grounded in clear regulatory oversight, operational discipline, and security controls that our customers and counterparties can evaluate,” Matthews said. “By focusing on transparent fees, responsive support, and rigorous compliance, we aim to provide an environment where Canadians can access digital assets with a level of assurance that reflects established expectations in regulated markets.”

    Netcoins supports a curated list of crypto assets available through its Canadian-dollar order books and applications. Its model is structured around operating within the Canadian regulatory framework for crypto asset trading platforms and maintaining processes for monitoring, reporting, and risk management in line with applicable requirements.

    In recent periods, Netcoins has reported growth in revenue, trading volumes, and assets under custody, indicating increasing adoption of its platform. According to recent disclosures, the company has surpassed $ 3 billion in lifetime transaction volume and has reported significant year-over-year growth in certain metrics while maintaining its focus on regulatory alignment and internal controls.

    Matthews said these results support the decision to prioritize compliance as a central part of its value proposition. “The data we are seeing suggests that investors are responding to platforms that demonstrate consistent controls, transparent reporting, and a clear willingness to be accountable to regulators and auditors,” he said. “This has informed our continued investment in monitoring, reporting, and customer support so that clients can evaluate our platform on measurable criteria rather than marketing claims.”

    Netcoins offers access to bitcoin and other digital assets through its web interface and mobile applications, with Canadian dollar funding options and integrations with local banking channels. The company provides clear fee information and has positioned its service for users who prioritize simplicity, regulatory clarity, and the ability to trade within a domestic legal framework.

    Investors interested in using the platform can open an account online, complete identity verification in line with Canadian know-your-customer and anti-money-laundering requirements, and fund their accounts using supported payment methods. Availability of specific assets and services is subject to regulatory requirements and internal risk assessments, and Netcoins encourages users to review its disclosures and terms of service before trading.

    Visit Netcoins’ website to learn more about its regulated crypto trading platform and security and compliance practices.

    DISCLAIMER: This is a paid press release from Netcoins. TechCabal has not independently verified the claims made in this release. Read with discretion.