New home affairs online booking SA 2024 with home affairs logo and more on white transparent background.

The South African Department of Home Affairs has a new convenient home affairs online booking system known as the eHomeAffairs.  It streamlines the process of submitting ID and passport applications online, making online payments for applications, even making bookings where allowed, and consequently obtaining essential documents like smart ID cards, passports, and even marriage certificates. Here’s a step-by-step guide to navigate your home affairs online booking in 2024:

1. Confirm centre eligibility for the home affairs online booking 2024

The online booking system is currently not available at all Home Affairs offices. Before you proceed, visit the Department of Home Affairs website and check if your preferred office offers online bookings. There you’ll find a list of participating offices.

2. Get requirements

While booking your appointment online, ensure you have the necessary documents readily available. These typically include proof of identity (your ID book or passport) and any additional documentation specific to your application (birth certificate for ID applications).

3. Go to eHome page

With your chosen office confirmed and documents prepared, it’s time to visit the official Home Affairs online booking portal: This is the designated platform for all home affairs online booking.

4. Register or login 

If you’re a first-time user, you’ll need to register to use the home affairs e-portal. This involves creating a profile with your basic information. Existing users can simply log in using their saved credentials.

5. Book your slot

Once logged in, find the “Booking” section and select the type of service you require (e.g., Smart ID application, passport renewal), provide the required information/documents, and make appropriate payments. The system will then display available appointment slots for your chosen Home Affairs office. Pick a date and time that best suits your schedule and confirm your booking.

6. Confirmation and reminders after home affairs online booking 2024

Following your home affairs online booking, you’ll receive a confirmation email with all the appointment details. Double-check the information for accuracy and make sure to note the appointment date and time. The system might also send you reminders closer to your appointment date.

Final thoughts on the home affairs online booking 2024

By following these steps, you can  enjoy a hassle-free experience with your next Home Affairs visit. The home affairs online booking may require you to pay some fees at some points, and these fees may vary depending on the service you’re applying for. So it’s important to bear cost implications in mind.

Get the best African tech newsletters in your inbox