Polaris Bank has once again demonstrated its industry dominance, capturing “Digital Bank of the Year” for the fifth time and “Best MSME Bank of the Year” for the fourth time at the 2025 BusinessDay Banks and Other Financial Institutions Awards (BAFI) held recently at the Lagos Continental Hotel.
These dual awards reflect the Bank’s sustained excellence in technology, customer service, and support for Nigeria’s micro, small, and medium-sized enterprises. Polaris Bank’s digital strength is anchored in its continuous investment in platforms that simplify banking for customers.
The Bank’s digital channels, including mobile apps and internet banking, have been instrumental in delivering real-time, responsive services, seamless transactions, and enhanced user experiences. These tools have made it easier for customers, both individuals and SMEs, to access banking solutions remotely and reliably.
Additionally, Polaris Bank’s celebrated track record in MSME support stems from its targeted financial products, capacity-building programmes, and advisory initiatives tailored for small and growing enterprises. Over recent years, the Bank has deepened its footprint across Nigeria, bringing financial inclusion and opportunity to underserved markets. This dual focus on digital innovation and grassroots business development positions Polaris Bank as more than a lender; it is a growth partner.
One of Nigeria’s most prominent and reliable venues for honoring excellence in financial services is the BAFI Awards. The awards, which are presented annually by BusinessDay Media, honor leadership, innovation, and performance in banks, insurance companies, fintechs, and other financial organizations.
The BAFI Awards recognize organizations that exhibit exceptional customer service, digital innovation, corporate governance, and contributions to economic development through a stringent selection process informed by independent research, industry data, and expert analysis. The awards have grown to be a symbol of achievement in the sector over time, drawing important participants and boosting confidence in Nigeria’s financial system.
With these wins, Polaris Bank reaffirms its position as a top-tier financial institution committed to innovation, inclusion, and measurable impact in Nigeria’s financial sector.
