Kenya’s leading mobile operator Safaricom has launched a new health payment platform that will enable users to save and pay for healthcare using their phones.

The service, dubbed M-Tiba, will allow users to deposit funds into a dedicated ‘health wallet’ on M-Pesa. These funds can only be used to pay for healthcare at selected providers who are part of a nationwide M-Tiba network.

M-Tiba was mentioned in Safaricom’s 2014 Social Innovation Agenda [PDF], and a pilot project was launched in January 2015 involving 10,000 beneficiaries in 44 clinics. The wallet allows users to track and monitor the use of their funds.

M-Tiba was launched in partnership with PharmAccess Foundation, a Netherlands-based non-profit organization working to improve access to quality healthcare in sub-Saharan Africa, and CarePay, a Kenyan payment platform that enables users to save and pay for healthcare.

“We are extending the capability of the mobile phone to make a tangible difference in the way healthcare is delivered in Kenya, Safaricom CEO Bob Collymore said at the launch. “M-Tiba will allow services to reach previously inaccessible areas to transform the way healthcare is delivered.”

The first donor partner to use the M-Tiba platform is The Pfizer Foundation, who are pioneering the the service in low income areas.

“More such solutions will be developed with public and private partners. In future, M-Tiba can include public and private health insurers as well, offering micro-insurance products through M-Tiba against very low costs to low-and middle-income groups that couldn’t be reached before,” said Millicent Olulo, Country Director for PharmAccess.

M-Tiba is Safaricom’s third dedicated mobile healthcare product. The other two are Linda Jamii, a micro-insurance product, and Sema Doc, a subscription service that offers consultation and health tips via SMS.

Safaricom is the biggest communication company in East and Central Africa, providing voice, data, financial services and enterprise solutions for a range of subscribers, small businesses and government using a variety of platforms.

Read this next
More From TC

A year after it raised a seed round of $3.1m, Nigerian Edtech platform uLesson founded by former Konga’s CEO Sim Shagaya, announced today that it has closed a $7.5m Series A round. uLesson, which was founded in 2019, is working on bridging the educational gaps for K-7 to K-12 students across Africa by delivering affordable, […]

In 2020, Tech Cabal ran a survey to find out which period apps were common in Africa; the focus was on Nigeria.  The survey reached women at the peak of their reproductive life (between 18 and 35). It asked what they tracked with these apps and how much they cared about the privacy of the […]

What do you do when a company asks for your consent on its privacy policy? If you’re like most people, you click on agree and move on. After all, who has time to read long and confusing legalese. The other option is to ignore or not accept (this option is rarely available) at the detriment […]


TechCabal is a Big Cabal Media brand



Copyright © 2013 - 2021
All rights reserved

Privacy & Terms
X