The BackEnd explores the product development process in African tech. We take you into the minds of those who conceived, designed and built the product; highlighting product uniqueness, user behaviour assumptions and challenges during the product cycle. — Imagine a shoemaker that has been in business for ten years, always dealing in cash with customers […]
You are reading Factsheet, our series of specific guides on experiencing and using technology platforms in Africa. Whether you are looking for knowledge on getting your African film on Netflix, raising a seed round or finishing an online design course, we are covering all that. — Shola Akinlade, the chief executive officer of Paystack, believes […]
Small businesses in South Africa were at a low point on April 10. Cracking under the weight of a nationwide COVID-19 burden, turnover was down by 92% relative to the period before lockdowns went into effect on March 24. There are now signs that activity is beginning to pick up. As of May 21, trading […]
Kezia Agbenyega wonders what it will be like to live in a digital, cashless economy. Three days after Ghana recorded its first two cases of the coronavirus on March 12, her bank temporarily shut down their ATMs, directing customers to use “other e-channels” for transactions. An Accra resident who works from home for World Reader, […]
Many cashless society initiatives don’t really solve merchant problems. The solutions that will win in the end will be the ones that can combine payment services with value-added services to help the merchant make more money and the consumer pay in a more effective and rewarding way.