The Joint Admissions and Matriculation Board (JAMB) is a Nigerian examination board responsible for conducting entrance examinations for students seeking admission into tertiary institutions in Nigeria. One of the essential requirements for registering for JAMB exams is obtaining a JAMB profile code. If you have misplaced or forgotten your JAMB profile code, there are several methods you can use to retrieve it.
What is a JAMB profile code?
A JAMB profile code is a unique identification number assigned to every JAMB candidate. Accessing the JAMB e-facility, registering for JAMB exams, and completing other JAMB-related activities is required. Without this code, candidates cannot proceed with their UTME registration.
Why is it necessary?
- It is required for UTME and Direct Entry registration.
- It helps candidates access JAMB’s online portal to check admission status.
- It is used to correct data and provide other JAMB-related services.
- It serves as an official identifier for candidates throughout the admission process.
How to retrieve your code
1. Use the JAMB e-Facility Website
JAMB provides an online platform where candidates can retrieve their profile codes. Follow these steps:
- Visit the JAMB e-facility website
- Log in to your account using your email and password.
- Locate your code at the top left corner of your dashboard.
2. Send an SMS to Retrieve Your Profile Code
Another method is to use the JAMB SMS shortcode to retrieve your code. Here’s how:
- Open the messaging app on your phone.
- Type “RESEND” in capital letters, followed by a space.
- Enter your JAMB registration number in the next space.
- Send the SMS to 55019 or 66019.
- You will receive a response with your code.
3. Check Your Email for Your Code
During your JAMB profile creation, your code is usually sent to your registered email address. To retrieve it:
- Log into the email account you used for your JAMB registration.
- Use the search box and type in “JAMB profile code” or “JAMB registration.”
- Look for the email sent by JAMB containing your code.
4. Retrieve Your JAMB Profile Code Using NIN
If you registered using your National Identification Number (NIN), you can retrieve your JAMB profile code by following these steps:
- Open your messaging app.
- Type “NIN” followed by a space and your 11-digit NIN number.
- Send the SMS to 55019 or 66019.
- You will receive a response with your code.
5. Retrieve Your Code from Your JAMB Slip
Your JAMB slip contains your profile code, registration number, and other vital information. To check:
- Locate your JAMB registration slip (printed or digital copy).
- Find the profile code at the top of the document.
- You can reprint your slip via the JAMB e-facility portal if you have lost it.
6. Contact JAMB Customer Support
If none of the above methods work, contact JAMB customer support for further assistance. Ensure you have your JAMB registration number or NIN ready before contacting them. You can contact JAMB via:
- Phone call: Call JAMB support on their official helplines. 2348166335513, +2348123658955,
- Email: Send a message to JAMB’s official email info@jamb.gov.ng
- Social media: Reach out via JAMB’s verified social media accounts
- Physical office visit: Locate the nearest JAMB office for assistance
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Common issues when retrieving your JAMB profile code and how to fix them
1. SMS not delivering to 55019 or 66019
- Ensure you have sufficient airtime (at least N50).
- Use the SIM card linked to your NIN.
- Try sending the SMS from a different phone or network provider.
2. No response after sending an SMS
- Be patient, as network issues might delay the response.
- Double-check the format of your SMS.
- If there is no response after 24 hours, contact JAMB support.
3. Wrong Email or Phone Number Linked to JAMB Profile
- If your email or phone number is incorrect, visit a JAMB-accredited CBT centre to update your details.
- Provide your NIN for verification before making changes.
How to prevent losing your JAMB profile code in the future
- Save your profile code as a contact on your phone.
- Take a screenshot and store it in your phone’s gallery.
- Write it down in a notebook or diary.
- Email the profile code to yourself for future reference.
Final thoughts on how to retrieve your JAMB profile code
Retrieving your JAMB profile code is a simple process that can be done through multiple methods, including SMS, email, the JAMB e-facility portal, or customer support. Always keep your profile code saved securely to avoid future issues. If you face any difficulties, do not hesitate to contact JAMB for support.
Good luck with your JAMB registration and exams!
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- JAMB 2025 novel and where to download it
- All important dates for JAMB 2025 registration, exams and more
